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var(--color-border);border-radius:var(--radius-lg);padding:var(--space-3)}.sos-card-head{width:100%;box-sizing:border-box;background:var(--color-surface)}.sos-card-chips,.sos-card-actions{margin-top:var(--space-2)}.sos-avatar{display:inline-flex;align-items:center;justify-content:center;border-radius:var(--radius-pill);overflow:hidden;background:var(--color-sos-marker-fallback-bg);color:var(--color-text-inverse);flex:none}.sos-avatar img{width:100%;height:100%;object-fit:cover}.sos-avatar-initials{font-size:var(--text-sm);font-weight:700}@keyframes sos-pop-in{0%{transform:scale(0);opacity:0}50%{transform:scale(1.1);opacity:1}to{transform:scale(1)}}@keyframes sos-pop-out{0%{transform:scale(1)}50%{transform:scale(1.1);opacity:1}to{transform:scale(0);opacity:0}}.sos-pop--in{animation:sos-pop-in .3s var(--motion-ease) both;transform-origin:top center}.sos-pop--out{animation:sos-pop-out .3s var(--motion-ease) both;transform-origin:top center;pointer-events:none}.sos-detail{display:flex;flex-direction:column;gap:var(--space-4);font-size:var(--text-sm)}.sos-detail h4{margin:0 0 var(--space-1);font-size:var(--text-xs);text-transform:uppercase;letter-spacing:.04em;color:var(--color-text-tertiary)}.sos-detail-grid{display:grid;grid-template-columns:repeat(auto-fit,minmax(180px,1fr));gap:var(--space-3)}.sos-detail-grid p{margin:0 0 var(--space-1)}.sos-phone{display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-2);font-weight:600}.sos-actions{display:flex;flex-wrap:wrap;gap:var(--space-2)}.sos-action{display:inline-flex;flex-direction:column;align-items:flex-start}.sos-action-reason{font-size:var(--text-xs);font-weight:400;color:var(--color-text-tertiary)}.sos-section-head{display:flex;justify-content:space-between;align-items:center;gap:var(--space-2)}.sos-chat-list{list-style:none;margin:0 0 var(--space-2);padding:0;display:flex;flex-direction:column;gap:var(--space-2);max-height:240px;overflow-y:auto}.sos-chat-msg{display:flex;flex-direction:column;max-width:85%;padding:var(--space-2) var(--space-3);border-radius:var(--radius-md);background:var(--color-surface)}.sos-chat-msg--operator{align-self:flex-end;background:var(--color-accent-soft)}.sos-chat-meta{font-size:var(--text-xs);color:var(--color-text-tertiary)}.sos-chat-form,.sos-note-form{display:flex;gap:var(--space-2);align-items:flex-end;flex-wrap:wrap}.sos-chat-form input{flex:1;min-width:160px;box-sizing:border-box;min-height:44px;padding:var(--space-2) var(--space-4);font:inherit;color:var(--color-text-primary);background:var(--color-surface);border:0;border-radius:var(--radius-md)}.sos-chat-form input::placeholder{color:var(--color-text-tertiary)}.sos-chat-form input:focus-visible{outline:2px solid var(--color-focus-ring);outline-offset:1px}.sos-chat-form .btn{min-height:44px;border-radius:var(--radius-md)}.sos-notes{display:flex;flex-direction:column;gap:var(--space-2)}.field-label{font-size:var(--text-sm);font-weight:600}.sos-timeline{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:var(--space-2)}.sos-timeline-item{display:flex;flex-wrap:wrap;align-items:center;gap:var(--space-2)}.sos-timeline-time{font-variant-numeric:tabular-nums;font-size:var(--text-xs);color:var(--color-text-tertiary)}@keyframes sos-toast{0%,80%{opacity:1}to{opacity:0}}.sos-toast{margin:0;padding:var(--space-2) var(--space-3);border-radius:var(--radius-sm);background:var(--color-success-bg);color:var(--color-success-fg);animation:sos-toast 3s linear forwards}.sos-radio-list{border:0;margin:0 0 var(--space-3);padding:0;display:flex;flex-direction:column;gap:var(--space-2)}.sos-radio{display:flex;align-items:center;gap:var(--space-2);cursor:pointer}.sos-modal{max-width:520px}.sos-modal .modal-body{display:flex;flex-direction:column;gap:var(--space-4)}.sos-modal .modal-body .notice{margin-bottom:0}.sos-modal--danger .modal-head h2{color:var(--color-danger-fg)}.sos-settings-subtitle{font-size:var(--text-md);margin:var(--space-4) 0 var(--space-2)}.sos-settings-readonly{margin:0;padding-left:var(--space-5);display:flex;flex-direction:column;gap:var(--space-1);font-size:var(--text-sm)}.sos-map{position:relative;border-radius:var(--radius-lg);overflow:hidden;border:1px solid var(--color-border);background:var(--color-surface-sunken)}.sos-map-canvas{height:calc(100vh - 220px);min-height:420px}.sos-map-legend{position:absolute;left:var(--space-3);bottom:var(--space-8);margin:0;padding:var(--space-2) var(--space-3);list-style:none;background:var(--color-surface);border-radius:var(--radius-md);box-shadow:var(--shadow-sm);display:flex;flex-direction:column;gap:var(--space-1);font-size:var(--text-xs)}.sos-map-legend li{display:flex;align-items:center;gap:var(--space-2)}.sos-map-empty{position:absolute;top:56px;left:50%;transform:translate(-50%);margin:0;background:var(--color-surface);padding:var(--space-2) var(--space-3);border-radius:var(--radius-pill);font-size:var(--text-sm);box-shadow:var(--shadow-sm)}.sos-marker{background:none;border:0;padding:0;cursor:pointer}.sos-marker:focus-visible{outline:2px solid var(--color-focus-ring);outline-offset:2px;border-radius:var(--radius-pill)}.sos-marker-body{position:relative;display:inline-flex;border-radius:var(--radius-pill);border:3px solid var(--color-sos-marker-ring);box-shadow:var(--shadow-md);transition:opacity var(--motion-base) var(--motion-ease),transform var(--motion-base) var(--motion-ease)}.sos-marker-body.is-stale{border-style:dashed;border-color:var(--color-warning-fg)}.sos-marker-body.is-dimmed{opacity:var(--sos-dim-opacity)}.sos-marker-body.is-focused{transform:scale(1.12);z-index:2}@keyframes sos-pulse{0%{box-shadow:0 0 0 0 var(--sos-pulse)}70%{box-shadow:0 0 0 18px transparent}to{box-shadow:0 0 0 0 transparent}}.sos-marker-body.is-focused:after{content:"";position:absolute;inset:-3px;border-radius:var(--radius-pill);animation:sos-pulse 1.6s ease-out infinite}.sos-marker-stage{display:inline-flex;align-items:center;justify-content:center;width:18px;height:18px;border-radius:var(--radius-pill);font-size:11px;font-weight:700;line-height:1;border:2px solid var(--color-sos-marker-ring);background:var(--color-neutral-bg);color:var(--color-neutral-fg)}.sos-marker-body .sos-marker-stage{position:absolute;top:-6px;right:-6px}.sos-marker-stage--unassigned{background:var(--color-danger-bg);color:var(--color-danger-fg)}.sos-marker-stage--in_progress,.sos-marker-stage--ai{background:var(--color-accent-soft);color:var(--color-accent)}.sos-marker-stage--escalated,.sos-marker-stage--reverted,.sos-marker-stage--cancelled{background:var(--color-warning-bg);color:var(--color-warning-fg)}.sos-marker-stage--attended{background:var(--color-success-bg);color:var(--color-success-fg)}@keyframes sos-stage-bob{0%,to{transform:translateY(0)}50%{transform:translateY(-2px)}}.sos-marker-body .sos-marker-stage--unassigned,.sos-marker-body .sos-marker-stage--escalated,.sos-marker-body .sos-marker-stage--ai{animation:sos-stage-bob 1.2s ease-in-out infinite}::view-transition-group(*){animation-duration:.45s;animation-timing-function:var(--motion-ease)}@media(prefers-reduced-motion:reduce){.sos-pop--in,.sos-pop--out,.sos-marker-body.is-focused:after,.sos-marker-body .sos-marker-stage{animation:none}.sos-marker-body,.sos-marker-body.is-focused{transition:none;transform:none}.sos-marker-body.is-focused{box-shadow:0 0 0 6px var(--sos-pulse)}::view-transition-group(*){animation:none}}.sos-history-breakdowns{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:var(--space-3);margin-top:var(--space-3)}.sos-history-subtitle{font-size:var(--text-sm);font-weight:600;margin:0 0 var(--space-2)}.sos-history-list{list-style:none;margin:0;padding:0;display:flex;flex-direction:column;gap:var(--space-1)}.sos-history-list li{display:flex;justify-content:space-between;gap:var(--space-2);flex-wrap:wrap}.sos-history-counts{font-size:var(--text-sm);white-space:nowrap}.sos-history-breach{color:var(--color-danger-fg)}@media(max-width:900px){.table--sos-history th:nth-child(5),.table--sos-history td:nth-child(5),.table--sos-history th:nth-child(7),.table--sos-history td:nth-child(7){display:none}}.sos-map-toolbar{position:absolute;top:var(--space-3);left:var(--space-3);right:56px;display:flex;flex-wrap:wrap;gap:var(--space-2);pointer-events:none;z-index:2}.sos-map-toolbar-group{display:inline-flex;pointer-events:auto;background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius-md);box-shadow:0 2px 8px #0000002e;overflow:hidden}.sos-map-toolbar-group button{appearance:none;border:0;background:transparent;color:var(--color-text-primary);font:inherit;font-size:var(--text-xs);font-weight:600;padding:6px 10px;min-height:32px;cursor:pointer;white-space:nowrap}.sos-map-toolbar-group button+button{border-left:1px solid var(--color-border)}.sos-map-toolbar-group button:hover:not(:disabled){background:var(--color-surface-sunken)}.sos-map-toolbar-group button[aria-pressed=true]{background:var(--color-control-primary);color:var(--color-text-inverse)}.sos-map-toolbar-group button:disabled{color:var(--color-text-tertiary);cursor:not-allowed}.sos-map-toolbar-group button:focus-visible{outline:2px solid var(--color-accent);outline-offset:-2px}.sos-column-title--sub{margin-top:var(--space-6)}.sos-card input,.sos-card select,.sos-card textarea{border:0;border-radius:var(--radius-md);background:var(--color-surface)}.sos-card textarea{padding:var(--space-2) var(--space-4)}.sos-card select{padding:0 var(--space-4)}.sos-card .btn{border-radius:var(--radius-md)}.sos-card .btn--secondary,.sos-card .btn--danger{border-color:transparent}.sos-card .segmented{border:0;border-radius:var(--radius-md);background:var(--color-surface);overflow:hidden}.sos-card .segmented button{border-radius:var(--radius-md)}